A list of the top 20 hospitals nationally – based on patient satisfaction scores given by some of Discovery Health’s 1.2 million members for 2015 – sheds light on where you are most likely to have the best experience.

If you’re a scheme member’ you can view online the overall scores given by members who received treatment in more than 130 private hospitals across the country.

Gateway Private Hospital’ a medium-size hospital in Durban’ has come out tops in the rankings’ followed by the small Lowveld Hospital in Mpumalanga’ the province’s only listing.

Two more small hospitals’ Cormed Clinic in Gauteng and Sunningdale Hospital in the North West take third and fourth place respectively.

At least six small’ medium and large Mediclinic hospitals make it into the top 20′ spanning Gauteng’ Western Cape and KwaZulu-Natal.

The Western Cape has the most hospitals in the top 20′ with eight hospitals ranked in total’ Gauteng with five’ KwaZulu-Natal four’ and North West two.

The patient survey’ based on one developed by the US Agency for Healthcare Research and Quality’ comprises 22 questions grouped into eight categories. These include an overall rating of your hospital stay’ doctor and nurse communication’ pain management’ staff responsiveness’ hospital environment’ and medicine and discharge information. Only hospitals that receive 50 or more survey results a year are included in the rankings.

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Source: Times Live